Reach customers across the country more quickly and cost-effectively.

If you send large quantities of e-commerce orders or other B2C shipments within the U.S., our Smartmail domestic products offer fast, dependable delivery (and returns) with reduced postage costs. This combination is possible with our expedited shipping process and Workshare partnership with the U.S. Postal Service. Their local carriers handle both final-mile delivery and return pickups, enabling you to reliably reach more than 152 million addresses six days a week.

Select a product below to find out how DHL eCommerce meets your shipping needs while saving you money with our unmatched suite of included features, optional services and online tools.

Our Domestic Shipping Products at a Glance:

Products Examples Weight and Size Limits

Advertising materials, annual reports, brochures, CDs / DVDs, enrollment kits, information requests, newsletters, proxies 1 - 16 oz.
L11 1/2" - 15"
H 6 1/8" - 12"
W 1/4" - 3/4"

Books, catalogs, class schedules, directories, manuals, publications, renewal booklets 1 - 15 lbs.
Length + Girth ≤ 50"

Requested catalogs, books, electronic media, owners manuals, welcome kits 1 oz. - 15 lbs.
L11 1/2" - 15"
H 6 1/8" - 12"
W 1/4" - 3/4"

General packaged merchandise, pharmaceuticals, photo processing, product samples, sunglasses, watches 1 - 16 oz.
Length + Girth ≤ 50"

Parcel Plus
Apparel, consumer electronics, general merchandise, prescriptions, product samples 1 - 15 lbs.
Length + Girth ≤ 50"

Easy Return
Apparel, consumer electronics, general merchandise 70 lbs. max
Length + Girth cannot exceed 108"

H = Height    L = Length    W = Width    G = Girth


Parcels exceeding 50" in Length + Girth will incur additional charges (Length + Girth = L + 2W + 2H)
Domestic parcels exceeding 84" in Length and Girth are not accepted by DHL eCommerce. Tubes and large boxes exceeding 26" in Length are also not accepted. Special arrangements will be made to return the items back to our clients at their expense.

Send the same types of materials to other countries? See our Globalmail line of international shipping products.